KEY TAKEAWAY: Some of the best selling books on Amazon are books on management but what works in one organizational culture may not work in yours. Good managers understand people, know how to motivate them and do more listening than talking.
I keep hearing that employees don’t leave companies, they leave bad managers. Over the course of my career, I have been managed by some very bad managers but also some very good ones. I guess I should consider myself lucky because I keep witnessing good people resigning often because of their managers.
I don’t believe that you can magically become a good manager by reading books or going to a class. It really comes down to two things; the culture within your company and how you are/were treated as an employee.
What makes a good manager?
1ne: The ability to recognize that there isn’t “one-way” to manage everyone. Your people are individuals ans should treated as such.
2wo: Being able to recognize what motivates people working for you.
3hree: Taking none of the credit and all of the blame. Good managers cover for their people.
4our: Listening more tan talking.
5ive: Coaching and if need be letting your people trip or stumble so they can learn from their experience.
6ix: Doing the unexpected like telling your people to take the rest of the day off when spring arrives or buying them lunch to let them vent.
7even: Communicating to YOUR managers that investing in people is good business and can save the company money.
8ight: Working closely with HR to find the right person beyond a resume or screening call.
9ine: By keeping your promises
10en: People look to you as a source of inspiration when they run into organizational barriers.
On the other hand, bad managers can’t become “good managers” because you sent them to a seminar or gave them a book to read. Bad managers need to be identified and weeded out of a company before they destroy your ability to compete effectively.
Originally published at newmanagementandhr.com on January 26, 2019.